Privacy policy
Jewell Parade
This policy explains what Jewell Parade collects about you, why, and what you can ask us to do about it. [Jewell Parade is operated by — add your legal entity name and ABN here]
What we collect
- Your name, email address, phone number and delivery address, when you order or write to us.
- What you ordered, and what you asked for if you started a bespoke commission.
- Payment details, which go directly to our payment providers. We never see or store your full card number.
- Basic technical information about your visit — pages viewed, device, approximate location from your IP address.
Why we collect it
- To make, send and stand behind what you bought.
- To answer your enquiry or discuss a commission.
- To send you email about Jewell Parade, if you asked us to. You can stop that at any time.
- To meet our record-keeping obligations, including tax.
Who else sees it
Only the people needed to do the above:
- Shopify, which runs this shop and stores its data.
- Payment providers, who process your payment.
- Carriers and insurers, who deliver and cover your piece.
- Our accountant, and anyone we are required by law to tell.
We do not sell your information, and we do not share it for anyone else's advertising.
Some of these providers hold data outside Australia. Shopify in particular stores data on servers in several countries. By using this shop you accept that your information may be held overseas.
Cookies
A cookie is a small file this site stores in your browser.
- Necessary cookies keep your bag and let you check out. The shop cannot work without them and they cannot be switched off.
- Analytics cookies tell us, in aggregate, how the site is used.
- Preference cookies remember choices you have made.
- Advertising cookies would be used to measure advertising.
You can clear or block cookies in your browser at any time. Where the law of your country requires us to ask before setting any but the necessary ones, we ask.
How long we keep it
Order and commission records are kept for at least seven years, because tax law requires it. Enquiries that do not become orders are kept while the conversation is live and for a reasonable time after. Marketing contacts are kept until you unsubscribe.
Asking to see it, correct it, or have it deleted
Write to us at hello@jewell-parade.com and we will tell you what we hold, correct anything wrong, or delete what we are not required to keep. We will answer within 30 days. There is no charge.
If you are not satisfied with how we have handled your information, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Security
Payments are encrypted in transit and handled by our payment providers, not by us. No system is perfect; if something goes wrong that puts your information at serious risk, we will tell you.
Contact
hello@jewell-parade.com