Terms of sale

By ticking “I agree” at checkout, or paying a deposit or balance against an invoice that references these Terms, you confirm that you have read and accepted these Terms of Service, together with our Shipping and Returns Policy and Privacy Policy.

Nothing in these Terms excludes, restricts or modifies any consumer rights or remedies that cannot lawfully be excluded, including under the Australian Consumer Law.

Overview

This website is operated by [legal business name], trading as Jewell Parade. Throughout this website and these Terms, “Jewell Parade”, “we”, “us” and “our” refer to that business.

We provide this website, including its information, tools, products and services, subject to these Terms of Service (“Terms”) and the policies referenced in them.

These Terms apply to visitors, customers and anyone who submits content or otherwise uses our website. Please read them carefully before using the website or placing an order.

Any new website features, tools or services will also be subject to these Terms.

1. Online Store Terms

To place an order, you must be at least 18 years old or have the permission of a parent or legal guardian.

You must not use our website, products or services for an unlawful purpose or in a way that infringes another person’s rights.

You must not introduce viruses, malicious code or other material that could damage or disrupt our website or its connected systems.

If you materially breach these Terms, we may suspend or terminate your access where reasonably necessary. This does not affect your rights relating to products already purchased.

2. General Conditions

We may refuse service where we have reasonable grounds, including suspected fraud, unlawful conduct, misuse of our website or an inability to fulfil an order.

You must not reproduce, copy, sell, resell or commercially exploit our website content or services without our written permission, except as permitted by law.

Information submitted through our website may be processed by third-party providers involved in hosting, payments and order fulfilment. Our handling of personal information is explained in our Privacy Policy.

The headings in these Terms are included for convenience and do not affect their interpretation.

3. Website Information

We take reasonable care to keep the information on our website accurate, complete and current. However, occasional errors or omissions may occur.

General information on our website is provided for reference. If you need clarification about a product, its materials, sizing, availability or care requirements, please contact us before ordering.

Historical information may remain on the website for reference and may no longer be current.

Nothing in this section limits our responsibility for representations about our products or your rights under applicable consumer law.

4. Changes to Products, Services and Prices

We may update product prices, descriptions, availability and website features from time to time.

Price changes apply to future purchases and do not change the agreed price of an order we have already accepted.

We may discontinue products or website services. If this affects an accepted order, we will contact you to arrange an appropriate resolution, including a refund where we cannot fulfil the order.

5. Products and Services

Some products may be available exclusively online or in limited quantities.

We make reasonable efforts to display product colours, finishes and details accurately. Their appearance may vary depending on your screen and its settings.

Where a product is handmade, made to order or incorporates naturally varying materials, any relevant variations will be described on its product page or discussed with you before purchase. Such variations do not affect your consumer rights.

We may impose reasonable purchase limits or delivery restrictions. Relevant restrictions will be disclosed before purchase where practicable.

Returns, exchanges and refunds are handled under our Shipping and Returns Policy: [insert policy link], together with your rights under the Australian Consumer Law.

Any change-of-mind conditions for personalised, custom or made-to-order products will be disclosed before you place your order. These conditions do not exclude remedies for faulty products or other failures to meet consumer guarantees.

If an order requires a deposit, the amount, payment schedule and any cancellation conditions will be stated in the quote or invoice before you agree to proceed.

6. Orders, Billing and Account Information

You agree to provide accurate and current information when placing an order, including your name, email address, billing details and delivery address.

Please notify us promptly if these details change or you discover an error.

We may decline or cancel an order for reasonable grounds, such as suspected fraud, stock unavailability, a material pricing error or a disclosed purchase limit.

If we need to change an order, we will contact you using the details you provided. We will obtain your agreement before making a material substitution or increasing the agreed price.

If we cancel an order, we will refund any payment received for the cancelled products.

Further information is available in our Shipping and Returns Policy: [insert policy link].

7. Optional Third-Party Tools

Our website may provide access to tools or services operated by third parties.

Your use of those tools may be subject to the relevant provider’s terms and privacy practices. Please review them before use.

We do not control third-party tools and cannot guarantee their availability or performance. Nothing in this section excludes any responsibility we have under applicable law.

8. Third-Party Links

Our website may contain links to third-party websites or resources.

These websites are operated independently of Jewell Parade. Unless expressly stated, a link does not mean that we endorse the website, its content or its products.

Please review the relevant third party’s terms and policies before purchasing from them or providing personal information.

Questions about a third party’s products or services should be directed to that provider.

9. Reviews, Feedback and Submissions

You may submit reviews, feedback, suggestions or other content to us.

When you submit a review for publication on our website, you give us permission to display it and make reasonable formatting or spelling edits without changing its meaning. We will seek your permission before using private correspondence or customer photographs in marketing.

You must have the right to submit any content you provide. Your submissions must not infringe another person’s intellectual property or privacy rights, contain unlawful or abusive material, or include malicious code.

You must not impersonate another person or misrepresent the source of your submission.

We may remove submissions that breach these Terms, contain personal information that should not be published, or are fraudulent or unrelated to the relevant product or service.

Personal information included in submissions will be handled under our Privacy Policy.

10. Personal Information

Our collection, use and disclosure of personal information are explained in our Privacy Policy: [insert policy link].

11. Errors, Inaccuracies and Omissions

Occasionally, our website may contain errors relating to product descriptions, prices, promotions, shipping charges, delivery estimates or availability.

We may correct these errors and update the affected information.

If an error affects an order you have placed, we will contact you promptly. Where a correction materially changes the order, you may choose whether to proceed on the corrected terms or cancel the affected items and receive a refund.

We will not charge an additional amount without your agreement.

12. Prohibited Uses

You must not use our website or its content to:

• Carry out or encourage unlawful activities.

• Infringe intellectual property, privacy or other legal rights.

• Harass, threaten, abuse or unlawfully discriminate against another person.

• Submit false, fraudulent or misleading information.

• Upload viruses or other malicious code.

• Collect another person’s personal information without lawful authority.

• Send spam, conduct phishing or impersonate another person.

• Gain unauthorised access to our systems.

• Circumvent security measures or disrupt the website’s operation.

We may restrict or terminate access where reasonably necessary to address these activities.

13. Consumer Guarantees and Liability

Our products and services come with rights and guarantees under the Australian Consumer Law that cannot be excluded.

You are entitled to the remedies available under that law where products or services fail to meet applicable consumer guarantees.

We take reasonable care in operating our website, but cannot guarantee that it will always be available, uninterrupted or free from technical errors.

To the extent permitted by law, we are not responsible for losses caused by your misuse of the website, your breach of these Terms, or third-party conduct outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability arising from our failure to comply with applicable consumer guarantees.

14. Responsibility for Unlawful Use

You are responsible for your use of our website and for content you submit.

To the extent permitted by law, you agree to reimburse us for reasonable, direct losses arising from a third-party claim caused by your unlawful use of the website or your infringement of that third party’s rights.

This obligation does not apply to losses caused or contributed to by our negligence, misconduct or breach of these Terms.

15. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, it will be severed to the extent necessary.

The remaining provisions will continue to apply.

16. Termination

You may stop using our website at any time.

We may suspend or terminate your access if you materially breach these Terms or where reasonably necessary to protect our website, customers or business from unlawful activity.

Where practicable, we will give you notice and an opportunity to address the breach.

Termination does not remove obligations relating to accepted orders, outstanding payments, refunds or rights that arose before termination. It does not affect your statutory consumer rights.

17. Entire Agreement

These Terms, the policies referenced in them and any written order-specific terms agreed with you form the agreement governing your use of our website and purchases from Jewell Parade.

If we do not immediately enforce a provision, that does not mean we waive our right to enforce it later.

Nothing in this section excludes rights arising from representations or obligations that cannot lawfully be excluded.

18. Governing Law

These Terms are governed by the laws of [insert Australian state or territory], Australia.

Any dispute is subject to the jurisdiction of the courts of that state or territory, without limiting any rights you may have to bring proceedings elsewhere under applicable consumer law.

19. Changes to These Terms

We may update these Terms from time to time by publishing a revised version on our website and updating the effective date.

Revised Terms apply to website use and orders made after they take effect. Orders already accepted remain subject to the Terms applicable when the order was placed, unless we agree otherwise with you.

Where a change materially affects an ongoing service, we will provide reasonable notice before it takes effect.

20. Contact Information

For questions about these Terms, please contact:

Jewell Parade
Legal business name: [insert legal business name]
ABN: [insert ABN]
Email: [insert customer service email]
Business or postal address: [insert address]
Telephone: [insert number, if applicable]